Spectrum DX3S **Broken Rolling Pin**

[fluxinator]

As most of you know i just got the DX3S this Friday however this week end the rolling pin snapped inside the radio. As soon as this happened i contacted Horizon Hobby and they are sending me a replacement pin free of charge so if this ever happens to you you don't have to spend a dime to fix your controller just send them a email and they will send you the part so that you can replace it with a stronger one when i get my replacement pin i will take pics of where the part broke.

Attention DX3S Owners

We have received reports of the rolling selector breaking on a limited number of DX3S transmitters. When the rolling selector breaks, the menu system can no longer be accessed and the rolling selector has to be replaced.

We apologize if you experience this issue and want to help you correct it immediately. Your DX3S can be fixed in two ways: 1) You can return your DX3S transmitter to the Spektrum Service Center nearest to you free of charge or 2) If you are comfortable opening the transmitter, Horizon can send you a replacement rolling selector, LCD cover, top decal and instructions on how to perform this repair yourself.

For US Customers, please contact:

Horizon Hobby, Inc.
4105 Fieldstone Road
Champaign, IL 61822
Please call 1-877-504-0233 or email us at
[email protected]

For our European Union customers, please contact one of the following locations:

Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye, Harlow
Essex CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or e-mail us at
[email protected]

Horizon Technischer Service
Hamburger Str. 10
25335 Elmshorn
Germany
Please call +49 4121 46199 66 or e-mail us at
[email protected]

taken from http://www.spektrumrc.com/Articles/Article.aspx?ArticleID=1953

 

[frddyj]

thought i heard a couple guys chime in shout & say you can buy an upgrade alum. pin for $10.

is this true? do you need to buy upgrade parts for your Tx?

 

[fluxinator]

if you want you can buy a Al part for it personally i don't want to spend the extra money on that when i can get it fixed for free. The part that they are sending me is a fixed version of it rather then the same one so i don't think i will have any problems with it. However my wheel is upgraded

 

[frddyj]

The part that they are sending me is a fixed version of it rather then the same one so i don't think i will have any problems with it.

Ok Sudi, thats good to know that they recognized the issue & came up with a better solution.

Thx for posting, may be helpful to a lot of DX3s owners here + rep.

 

[Pope]

sorry to hear about your remote. glad they are taking care of it for you.

 

[fluxinator]

i got a 2nd email from them they are air mailing it to me i should be up and running with in a week hopefully in time for when i get the E-Revo VXL

 

[Hypnotiq]

i thought all these problems were taking care of on the newer models? anyway.. heres the aluminum one http://cgi.ebay.com/Spektrum-DX3s-A...temQQimsxZ20091119?IMSfp=TL091119171002r14881

I just ordered one for "backup" just incase i run into your issue.

 

[USMC-716]

Same thing happened to my buddies, he's looking for the part on ebay as we speak. I'll forward the info. Thanks!!

 

[Javage]

I got my replacement roller from Horizon friday, NEVER had an issue with it, but went ahead and ordered(no cost to me) it so if anything does happen I won't have any downtime.

 

[88gtanotchback]

it happened to mine as well. i sent it in they fixed, its good!

 

[fluxinator]

***UPDATE***

I just got the part in the mail today and i installed it in 20 min tops

This is the package that came

This is the broken and the new part

 

[Hypnotiq]

i would have got the alum one and been done with it sudi

 

[frddyj]

did they replace that to you free of charge?

 

[fluxinator]

The part they sent me was free so i don't mid staying stock and they say that this version is better and harder to brake. I don't want to dish out extra money while i can use it to buy stuff for my future race savage

 

[fluxinator]

did they replace that to you free of charge?

yes fred completely free of charge

 

[Hypnotiq]

The part they sent me was free so i don't mid staying stock and they say that this version is better and harder to brake. I don't want to dish out extra money while i can use it to buy stuff for my future race savage

true dat!! Well if it works I'm happy for you.. Happy bashing homie!

 

[etivac13]

i thought they already fixed this problem on the latest version...

 

[fluxinator]

Ok the part that they sent me as a "replacement" broke again. I have sent them a E-Mail i will go on holidays next week and i was planing on going out of town and taking the savage with me and this happens... I'm MAD!!! I thought that they fixed this problem...

 

[Mickey]

that sux sudi matbe there is a deeper problem with your tx. i know after hearing this i treat mine like a cracked egg so i don't break it

 

[fluxinator]

that sux sudi matbe there is a deeper problem with your tx. i know after hearing this i treat mine like a cracked egg so i don't break it

I don't know but its driving me crazy and it is un acceptable. i don't treat my Tx roughly and the new pin worked for less then a week !

 

[Ducman82]

i just spent 15 bucks and got a billet aluminum one. check out ebay under dx3s

 

[fluxinator]

i just spent 15 bucks and got a billet aluminum one. check out ebay under dx3s

Yah I'm going to end up doing the same

 

[fluxinator]

OK i got a email from them last night. They said that they are sending me

Couple of them

i think if they are sending me more then 2 it should last me long enough till i get the metal replacement part.

 

[frddyj]

sounds like a lot of trouble with this Tx, i gotta say Speky Dx3s ftl

 

[fluxinator]

I'm planing to write a review of it soon. If the pin didn't brake i would LOVE it. Is programmable, feels good in my hand, the temp sensor was dead on.

 

[Ducman82]

i love it as well. it was worth the wait for the metal part. so if you can just wait to stick it in so you don't do the same job twice.

 

[Hypnotiq]

sounds like a lot of trouble with this Tx, i gotta say Speky Dx3s ftl

i haven't had any issues yet.. lolz.. well i broke all my telemetery stuff.. :dunno:

 

[frddyj]

well it sounds like some of you guys got a stronger pin for your wheel. hopefully that solve's sudi's issue caz it seems like he is happy with it on all other aspects.

 

[Mickey]

i havnt had any issues with mine "yet". but I'm gonna go ahead and order up a spare anyways

 

[fluxinator]

i think u should its a good idea to have some spares ask for 2 in case u brake 2 just like me.