DX3S rolling selector problem, a known issue?

[obbi13]

Hello Fellow Hobbyists,

LAst week I was using my Savage with my DX3S as always but, when I went to adjust the throttle trim in the radio menu, the rolling selector just snapped to the inside of the radio. After that I just stopped in fear that this might damage the radio more.

After careful inspection I noticed that the right hand part of the roller (looking right at it) was broken and it appears to be plastic. So, no way to do a quick repair on my own. I just send it in to Horizon for Warranty yesterday. Let's see how fast they can send it back to me.

Is this a know flaw of these radios? I read somewhere in here that someone said it was a known issue.

Got me thinking about QA, since I have this radio brand new for about 3 months now!

 

[Bankrupter]

I have the DX3R since it came out about a year or so and my roller is fine. All I can say about them....

 

[obbi13]

Thanks for the reply Bank.

I guess this is an isolated case then. But if I were Horizon I would've made that roller hinges in metal so they hold stronger. But like I said, maybe is an isolated case and the plastic hinges are strong enough.

 

[soulja]

how do you keep your spek? is it out of the elements? sound like dirt to me........

 

[obbi13]

Well Guys, it's been officially more than one month since I sent the radio to Horizon service and still haven't received it. I sent it out on May 6 and it's June 11 and still no news from it.

Does it always take that long? How are your experiences with Horizon service?

 

[soulja]

try calling customer service and see what they say.

 

[Core]

i think these radios have been back ordered for a few months now, that might not be helping the situation much in getting you a new radio.

 

[obbi13]

Hello all,

Just to let you know that my DX3S arrived today. I'm just prepping to go out and have a good ol' bashing session.

 

[Visionary]

all fixed ? I have a DX3S.. Haven't had any problems with it, but I have read about the selector giving people problems