Racers-Edge ROCKS!!!

[Tom H.]

I bought my SureCharge 2000 a couple of months ago and absolutely love it. Fast forward to last weekend when I was trying to charge one of my stick packs and kept getting an error code. I called customer service Monday afternoon and talked to a VERY pleasant person. I explained that I didn't have my receipt, etc. He said it wasn't a problem, send it in & they'll take a look at it. I ran up to the post office so it would go out in Monday's mail. When Saturday's mail came, there was a package from Racer's Edge waiting for me. Inside was a NEW charger! If you're given the chance, show these guys some love!

 

[texasavage]

Glad it worked out for you! It's good to hear that companys do good things for their customers.

I wasn't so lucky on my Surefire .32r with a locked rear bearing. I had the receipt but was like 3 weeks out of the warrenty period Might of been because it was a nitro motor.